Our jewelry is handmade to order.
Please allow 2–3 weeks for creation prior to shipping.

Domestic Shipping
Economy — 5–8 days
USPS Priority — 2–3 working days within the contiguous United States
UPS Next Day Air — 1 working day

Shipping rates are calculated at checkout based on your delivery address.

Delivery times are estimates and may occasionally take longer. Working days do not include weekends or holidays.

Delivery times may be longer around holidays.

Jewelry Purchases

Because Periana jewelry is made to order, all jewelry purchases are final sale and are not eligible for return.

Orders may not be cancelled once they have entered production.

If your piece does not fit, please do not wear it and contact the House as soon as possible so we can advise you on available sizing or repair options.

Periana cannot refund or replace lost merchandise.

The Parlour

Items purchased from The Parlour may be returned to the original form of payment within 15 days of delivery.

Returned items must be:

• unworn and unmarked
  
• in their original packaging
  
• in the same new condition in which they were received
  

Returns initiated or postmarked after the 15-day period will not be accepted.

Sale merchandise is final sale.

Shipping and handling charges are non-refundable.

Direct exchanges cannot be requested through our online return portal. If you need a different item or size, submit a return request for the eligible item and include the reason for your request. Our team will review the request and advise on the available options.

Made-to-order jewelry is not eligible for return or exchange. For fit concerns, please contact the House before wearing your piece.

Eligible returns may be requested directly through your Periana account within 15 days of delivery.

START A RETURN →

Sign in using the email address associated with your order. No password is required.

Once signed in, select the eligible order and item you would like to return and submit your request for review.

A flat $7 return shipping fee will be deducted from your refund.

Returned items must be unmarked, in their original packaging, and in the same new condition in which they were received.

Please do not send merchandise back before your return request has been approved. Items returned without authorization may not be accepted.

Once your return is received and inspected, any approved refund will be issued to the original form of payment. Original shipping and handling charges are non-refundable.

Periana pieces are made to be worn and kept.

We offer a one-year guarantee on quality under normal wear. If your piece requires repair within the first year of purchase due to an eligible workmanship issue, we will repair it at no charge.

After the first year, pieces may still be returned to the House for repair. An associated repair fee may apply depending on the work required.

Repairs typically require 2–4 weeks once the piece has been received and assessed.

To begin a repair inquiry, contact:

customercare@perianajewelry.com

Please include your order number, a brief description of the issue, and photographs when helpful.