FAQ/Contact Us

We love to hear from you and are always happy to answer your questions. Commonly asked questions are below but should you need further assistance, connect with us via the contact form below.

Customer Service
Email: customercare@perianany.com
Phone: (347) 286 - 8520


FAQ 

Where is it made?
All of our Jewelry is designed & handcrafted in New York, New York. 

How soon will my order be shipped?
Due to the manufacturing process and custom nature of our jewelry we are currently shipping all orders within 2-3 weeks.

 Is it safe to use my credit card on your site?
An SSL certificate is used at perianany.com to ensure all transactions are safe and secured.

When will my credit card be charged for my order?
Charges to your card, for the full amount, will occur at the time your order is placed.  

What if the size of my order (i.e.ring) is wrong?
Resizing is available for a fee. Charge is based on item ordered. 

How do I know when my order has been shipped?
A confirmation email is sent once your order has shipped.

Do you ship internationally?
Not as yet. International shipping is in the works and will be available very soon. 

What forms of payment do you accept?
We accept Visa, MasterCard, Discover & American Express for all orders.

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